Terms & Conditions

In return for William Reed Publishing Ltd or, as the case may be, William Reed Hospitality Ltd both of Broadfield Park, Crawley RH11 9RT (in either case "the Company") allowing you access to this website ("Site") you agree to accept the following terms and conditions which were last revised on 1st May 2007.

Use Of Web Sites

If you register to use the Site or any of its services you undertake to register using accurate, complete and current information and to maintain and update any changes to that information.
If you register or are allocated a user name and/or password to access the Site or any part of it is not transferable and you should keep it strictly confidential and secure. You indemnify the Company against any unauthorised use of your user name or password, including use by a third party where you have allowed or facilitated access.
You acknowledge that all intellectual property rights including copyright belong to or have been licensed to the Company.
You are permitted to display extracts from the Site on your screen and to print on paper one copy of such extracts solely for your own personal non-commercial use. For this purpose alone you may copy the extracts on to disk or other storage media provided that any such copies may be used only to facilitate subsequent viewing by you or to print a single copy of an extract on paper for personal use.
Except as permitted in clause 5 above you undertake not to copy, store in any medium (including any other web site), distribute, transmit, re-transmit, modify, or show in public any part of this Site without the prior written permission of the Company or in accordance with the Copyright, Designs and Patents Act 1988.
If you upload on to or transmit through the Site any material you will ensure that none of it is capable of (a) infringing the intellectual property or other rights of any person or entity, (b) breaching any applicable law, whether criminal, tortious or otherwise, (c) being or appearing to be offensive, threatening, obscene, pornographic, false, unreliable or misleading or, (d) bringing the Site or the Company into disrepute.
You may not set up links to this Site except to the home page and you may not frame, link or deep-link this Site to any other web site without the prior express written permission of the Company.
Except as is otherwise indicated, the Company is the owner or licensee of the copyright in all the information featured on this Site and of all related intellectual property rights, including but not limited to all database rights, trade marks, registered trade marks, service marks and logos.
While the Company has taken every effort to ensure that the information contained within the Site is correct, you accept that the information may be incomplete, inaccurate or out of date.
The Company excludes any warranty, express or implied, as to the quality, accuracy, timeliness, completeness or fitness for a particular purpose of this Site or its content. The Company will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use this Site or from any unauthorised access to or alteration of it. The Company makes no warranty that the contents of this Site or are compatible with all computer systems and browsers.
You accept that after you leave this Site (whether knowingly or not) the Company can no longer be responsible in any way for any material that you encounter and the Company excludes to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing any damage, costs, injury or financial loss of any kind.
Permission to access this Site is granted at the sole discretion of the Company and such permission may be withdrawn at any time without notice.

Orders & Subscriptions

When you complete an order form on the Site to order any product ("Product") or to subscribe to the Site or magazine or other regular publication ("Subscription") and submit it to the Company using the 'Submit' button the Company will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase the Product or to enter into the Subscription as the case may be which is accepted only when we send an e-mail confirming that the Product has been dispatched to you or specifying the web site where the Product is located ("Download Area") or that the Subscription has been accepted ("Order Acceptance"). There will be no contract for the supply of a Product or Subscription unless and until the Company has issued an Order Acceptance for that Product or Subscription.
You must ensure that you have completed any order form correctly. The Company does not accept any responsibility for the consequences of any errors in completion.
Each purchase of a Product or Subscription will be a separate transaction even if there is more than one Product or Subscription ordered at the same time.
Your credit or debit card ("Account") will be debited with the cost of the Product or Subscription when we send you the Order Acceptance unless we notify you otherwise.
If, for any reason, your order is not accepted, you will receive e-mail notification telling you of this and your order will be cancelled. In circumstances where your order is cancelled the Company will not debit any money from your Account.
At any time when a Product referred to in the Order Acceptance is in the Download Area you may access that Product in the Download Area.
You will be responsible for the provision of the necessary software and equipment to enable you to access any Product(s) in the Download Area.
A Product is only available to you in the Download Area until 30 days after the issue of our Order Acceptance. It is your responsibility to access the Product in the Download Area within the time limit and if you fail to do so for any reason you will not be entitled to any refund of the payment made for the Product.
The Company gives no assurances that any the Product downloaded by you will be supplied virus free.
The Company warrants that any Product shall a) conform to the description of the Product advertised on the Site; b) not infringe the intellectual property rights of any third party; and c) comply with all relevant legislation.
No representation or warranty is given that the information contained in any Product purchased from us is accurate, complete or current.
The Company shall not be responsible for your use of the Product. You shall be responsible for complying with any applicable data protection, copyright and other legislation and regulations.
Any Product supplied by the Company is for your use only and may be used only for the personal or, as the case may be, internal operational purposes of the Purchaser. It may not be used for any other commercial purpose whatsoever, nor may it be modified, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed or transferred. No derivative works may be created from it nor may any information obtained from it be sold.
You may cancel the purchase of a Product within seven working days of the day after the date the item is delivered to you. This does not apply to digital items (eg: Reports) where the Product is sent to a Download Area. To cancel your purchase under this clause you should package the Product securely and send it to the Company with a note confirming the contract cancellation so that it is received within seven working days of the day after the date that the item was delivered to you. The return address is Order Cancellations, William Reed Directories at the address in Clause 1.
You may cancel a Subscription to a publication at any time during the subscription period by written notice to the Subscription Department at the address in Clause 1. You will be refunded the cost of the issues not yet issued to you at the time the Company receives notice of your wish to cancel.
If use of the Site requires payment of a subscription, subscription refunds are only available if a claim for a refund is made within four weeks of subscribing or renewing a subscription. In any other circumstances refunds will be entirely at the discretion of the Company. Claims for refunds must be made in writing to the New Media Department at the address in Clause 1. Refunds will be subject to an administration charge of £10.
Prices displayed on the subscriptions section of the Site will prevail at all times in relation to orders placed on-line. Prices quoted on screen include delivery charges and taxes (where applicable).

Rules Applicable To Free Prize Draws And Competitions

If you are invited on this Site to enter any prize draw or competition of the Company entry is subject to these terms and conditions which must be read in conjunction with and additional terms set out with details of the promotion featuring the prize draw or competition ("Promotion") and which will be deemed to be incorporated into these terms and conditions. In the event of any conflict between these terms and conditions and the terms and conditions set out with the promotion then the latter shall prevail.
The promoter is the Company.
Entry is open to UK residents aged 18 or over.
Employees (and their families) of the Company, William Reed Holdings Ltd and its subsidiaries, their agents and anybody professionally connected with the Promotion are not eligible for entry.
To be entered into the Promotion you must comply in full with the entry requirements set out with the details for Promotion and provide a valid e-mail address for the Company to notify you if you win.
Only one entry per person is permitted and anybody found to have submitted more than one entry will be disqualified.
The prize(s) is/are set out with the details of the Promotion. The first name drawn, at random in the case of a prize draw and from all those submitting winning entries in a competition, will receive the first prize, the second name drawn the second prize, if any, and so on until all of the prizes have been allocated.
The closing date is given with the details of the Promotion. Only entries received by that date will be entered into the draw. The Company will not be responsible for delays in entries reaching the Company caused by interruption to internet connections, postal delays or for any other reason whatsoever.
Names will be drawn on the date given with the Promotion. The winners will be notified by e-mail within seven days of the draw.
The winners' names will be displayed on this Site for 14 days after the date of the draw.
The decision of the Company's Managing Director in all matters under the Company's control will be final and binding. No correspondence regarding the results of the draw will be entered into.
The Company reserves the right to terminate or suspend the Promotion at any time.
The Company reserves the right to publish the prize winners' names and/or pictures for future publicity and promotions.

General Conditions

The Company shall not be held to be in breach of its obligations in relation to supplying any Product or Subscription nor liable for any loss or damage which may be suffered by you due to any cause beyond the Company's control.
The Company's liability in contract, tort or otherwise arising out of or in connection with the performance or observance of its obligations to supply any Product or Subscription under these Terms & Conditions shall be limited to the amount of the price paid by you to the Company in respect of the Product or Subscription in question.
The Company hereby expressly excludes all liabilities in respect of inaccurate or incomplete information on or in the Site and/or Products howsoever arising including (without limitation) those arising as a result of inaccuracies in the information provided to the Company.
Each of above clauses limiting or excluding liability operate separately and shall survive independently of the other paragraphs.
You indemnify and hold the Company and any of its officers, employees or agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the Site and/or any breach of theses Terms & Conditions.
The Privacy Policy on this Site forms part of these Terms & Conditions.
The Company reserves the right to add to or change the terms of this agreement. It is your responsibility to refer to and comply with these terms on accessing the Site. Failure to comply may lead to action being taken against you.
If there is any conflict between these terms and specific terms appearing elsewhere on this website then the latter shall prevail.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
These terms and conditions are governed by and will be interpreted in accordance with English law and are subject to the exclusive jurisdiction of the English courts.